After the disastrous year that the travel industry has had it would be very unwise to book your holiday with an agent or operator who is not ABTA or ATOL registered. To find out exactly what this means for you contact Sara Checkley our holiday law specialist.
Unfortunately booking with a recognised travel firm does not mean that you will have a trouble free holiday. The standard tour operator response to a problem is to either ignore it or make a ridiculous offer. If you have a complaint whilst on holiday you must document it thoroughly and contact the tour operator as soon as possible. You do have recognised legal protection in these circumstances but the tour operator will be reluctant to tell you what this is. So please contact Sara Checkley on 01507 522456 if you have any questions of concerns about your holiday. Your holiday is the second most expensive commodity that you spend your hard earned money on so don’t throw it away.