Thursday, 21 January 2010

DISTANCE SELLING OF ENERGY SUPPLIES

You may have heard that OFGEM recently added to the protection that the consumer already receives from the Regulations covering doorstep selling, by stating that all energy suppliers must make sure that when selling contracts to consumers at their homes they must leave a written quote.

This is so that the consumer does not feel pressurised into entering the contract there and then. It will give the consumer time to go away and compare the offer with other suppliers to make sure that they are getting the best deal.

This change came about as a direct response to the concerns expressed by consumer groups about the pressure used by energy suppliers’ doorstep salesmen to encourage consumers to sign up to their agreements.

There are Regulations which cover all doorstep sales and provide you the consumer with a range of protection so you should check out this area of legislation before continuing with the agreement.

If you have been approached by any doorstep salesmen recently and were persuaded to sign an agreement that you are having second thoughts about will please contact Sara Checkley at Chattertons Solicitors on 01507 522456.

0 comments:

Post a Comment